Help and FAQ
Frequently asked questions
Collected answers about the platform, streaming, implementation and event delivery with PPV Stream.
Help and FAQ
Answers before your event goes live
We have collected the most common questions about streaming, PPV access, accounts, payments and technical support.
- Fast implementation
- Secure access
- Technical support
Topics
Choose the area you need help with
Short answers for organisers, viewers and teams preparing online or hybrid events.
Help and FAQ
Frequently asked questions
Open a question to see a concise answer. If you need help with a project, contact us.
Platform and stream
PPV Stream is a platform and service team for live streaming, Pay Per View events, VOD access and online event delivery.
Yes. The player can be shared through a secure embed script prepared for the selected domain.
We deliver adaptive HLS streaming in common quality profiles, including Full HD. For selected projects we also prepare higher-quality workflows.
Yes. We can combine on-site production, online access, moderation, registration and post-event VOD.
PPV and payments
Yes. We configure paid access, payment methods, access rules and reporting for your event.
The viewer chooses access, pays through an available payment method and receives the permissions needed to watch the stream.
Account and access
First check the email address, password and payment status. If the problem remains, contact technical support with the order details.
Yes. Access may be controlled through payments, codes, accounts or other rules matched to the event model.
VOD and replays
Yes. The recording can be made available as VOD in an open, private or paid model.
Yes. We can support editing, upload, access configuration and publication after the live event.
Yes. We can define availability windows and access rules based on the project requirements.
Still unsure?
Describe your project and we will suggest the right setup.
Send us the event format, planned audience size and access model. We will come back with practical next steps.